Retail-banner-image-2

Retail & Consumer Industry

The retail and consumer industry is rapidly evolving, driven by shifting customer expectations, omnichannel shopping experiences, and increasingly complex supply chains. Retailers must balance the need for seamless integration across physical stores, e-commerce platforms, warehouses, and suppliers while managing seasonal demand swings, compliance requirements, and the pressure to deliver exceptional customer experiences.
Advanced enterprise solutions such as ERP and supply chain management systems enable retailers to improve inventory accuracy, streamline order fulfillment, and optimize logistics and distribution.
consumer-image-1
consumer-image-2
At the same time, electronic data interchange (EDI) has become vital for real-time collaboration with trading partners, ensuring accuracy in purchase orders, invoices, shipping notices, and warehouse confirmations while reducing costly errors and delays. To stay competitive, retailers are adopting lean principles, advanced analytics, and automation to enhance demand forecasting, improve visibility, and lower operational costs.
From fashion and grocery to consumer electronics and home goods, the industry’s success increasingly depends on the ability to integrate digital solutions, strengthen supplier and customer relationships, and create consistent, reliable experiences across every channel.
Retail & Consumer Industry Challenges and How GETR Assists
Retailers today face rising customer expectations, omnichannel complexity, and supply chain pressures. The table below highlights these unique challenges and how GETR empowers retailers with SAP and EDI-driven solutions.
retail-tab-image-1

Unique Requirements and Challenges

Customers expect seamless experiences across online, in-store, and mobile. Many retailers struggle with fragmented SAP/legacy integrations.

How GETR Assists
Enable real-time SAP integration with POS, e-commerce, and mobile platforms. Implement SAP CAR (Customer Activity Repository) for unified transaction visibility.

retail-tab-image-2

Unique Requirements and Challenges

Lack of real-time stock visibility across stores, DCs, and e-commerce leads to stockouts, overstocks, and lost sales.

How GETR Assists
Configure SAP EWM/IM for real-time inventory management. Provide dashboards for stock aging, safety stock, and omni-channel fulfillment accuracy.

Unique Requirements and Challenges

Seasonal demand, fast-changing trends, and promotional campaigns create volatility that standard SAP MRP cannot handle well.

How GETR Assists
Implement SAP IBP (Integrated Business Planning) or enhanced forecasting models. Integrate promotion planning with supply chain execution for higher accuracy.

Unique Requirements and Challenges

Frequent price changes and regional promotions are complex to manage in SAP standard pricing.

How GETR Assists
Configure SAP Condition Technique for dynamic pricing. Build automated workflows for regional promotions and markdown strategies.

retail-tab-image-5

Unique Requirements and Challenges

Customer loyalty data is often disconnected from ERP, limiting personalized promotions.

How GETR Assists
Integrate SAP ERP with CRM/loyalty platforms. Provide custom APIs to connect SAP with digital loyalty systems for targeted marketing.

retail-tab-image-6

Unique Requirements and Challenges

Retailers depend on thousands of suppliers. Poor EDI integration causes delays, penalties, and chargebacks.

How GETR Assists
Leverage GETR’s EDI expertise for smooth supplier onboarding and compliance. Support ANSI X12/EDIFACT transactions (850, 810, 856, 855, 846, etc.) with proactive monitoring.

retail-tab-image-7

Unique Requirements and Challenges

High return rates (especially e-commerce) are costly and poorly managed in SAP.

How GETR Assists
Configure SAP logistics for streamlined returns, refunds, and refurbishments. Automate credit memos and integrate with WMS for faster turnaround.

retail-tab-image-8

Unique Requirements and Challenges

Retailers face difficulty managing workforce schedules, store replenishment, and shrinkage tracking within SAP.

How GETR Assists
Provide SAP HCM/SuccessFactors integration for workforce scheduling. Optimize replenishment and stock transfers with SAP WM/EWM.

retail-tab-image-9

Unique Requirements and Challenges

Product safety, sustainability, and consumer protection laws require detailed reporting.

How GETR Assists
Automate compliance reporting in SAP. Enable traceability of products from supplier to store shelf with batch/lot integration.

retail-tab-image-10

Unique Requirements and Challenges

Executives lack real-time insights into sales performance, customer trends, and inventory turnover.

How GETR Assists
Build SAP BW/4HANA, Datasphere, or Power BI dashboards. Deliver omni-channel KPIs, customer insights, and store-level profitability analytics.

Why Retail has chosen GETR to support their SAP initiatives:
20+ years SAP experience with global retailers and consumer goods companies.
Fractional FTE AMS support across SAP SD, MM, EWM, CAR, and IBP.
Strong expertise in EDI, supply chain visibility, and retail promotions.
Global delivery model with cost-effective, round-the-clock SAP support.
GETR